—Please choose an option—I have a roof leakI have damage from the installMy hot water timer has issuesNo hot water timer was installedNo consumption meter was installedNo inverter cover was installedNo battery cover was installedI received a defect notice or letterIm missing another item

—Please choose an option—Wont chargeWont dischargeBattery error 714My power is out now or recently went outMy backup system isnt workingSomething else

—Please choose an option—App is showing the system as offlineApp shows its working but not producing any solarIssue with inverterMy power is out now or recently went outSomething else

—Please choose an option—I dont have the app or know how to get itI dont understand how to use the appI dont know my login details or theyre not workingMy system isnt connected or wifi not connectedThe app data isn't correctSomething else

—Please choose an option—Wifi is connected but not working or dropping outChanged my wifi logins now not workingChange my modem or interner provider now not workingMy power is out now or recently went outSomething else

—Please choose an option—Inverter says 010Battery says 714Something else

—Please choose an option—FireHailDamage from installSomething else

—Please choose an option—Bill still too highVPP not workingNot reaching maximum strengthSomething else

—Please choose an option—More panelsUpgraded systemBatteryHot Water TimerVPPInsurance RepairSomething else

Other or something else